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| Question: | What kinds of payment methods do you guys accept ? |
We currently accept Paypal for the small order as our preferred online payment processor. Payment with confirmed mailing address and optional verified buyer status will help ensure your order is processed faster. As to the large or the bulk order, we prefer accepting money order or wire transfer method. |
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| Question: | Why does your price change so frequently? |
We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game. |
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| Question: | Why does my order require voice verification or fax verification? |
We like to take all possible steps to protect our clients' details as well as the integrity of Hotcdkey. By speaking with our client's on the phone, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have. |
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| Question: | What confirmations should I expect once I've placed an order? |
You will receive an email within 30 minutes after placing an order. If your order was approved, this email will confirm your order. Otherwise, it will notify you that this order failed and will give you instructions on how to process your order. Once your order is delivered, a delivery confirmation email will be sent. |
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