• FAQs
  • Phone Confirmation Process
Hotcdkey takes every step to maximize your online shopping security while bringing you the best service possible, and sometimes this requires extra steps.

Our Phone verification procedures occasionally require us to contact a customer at his/her billing phone number before releasing an order. This procedure protects the customer, hotcdkey.com, and identity theft victims from debit or credit card fraud. If verification is not completed within 5 business days after the original date of your order, the order will be cancelled automatically