• FAQs
  • Refund Policy

In case we do not fulfill a customer's order on time or the customer does not want to keep the order any more, the customer can ask for a full or partial refund at any time.

Refund Procedure

Please firstly send us an email to Support@hotcdkey.com or contact our 24/7 Live Chat with your requirement. We will check your order as soon as we get your request and reply you within 30 minutes. 

After we refund your payment, it will take around 5-7 business days until the money get back to your card according to the nature of the credit card processing. This time period might vary to different issuers.