• FAQs
  • What if I have trouble logging in?

You are automatically asked to log into your hotcdkey.com account any time you need to access account or order information to review or change something. If you have trouble logging in, here are some things to check:

Incorrect E-mail Address:
Your e-mail address must be in this format: username@domain.com (or .net, .org, .edu, etc.). If you have more than one e-mail address, be sure that you're using the correct e-mail address and password combination for the account you are trying to access. Also, if your computer is set to auto-complete the e-mail, make sure it's the correct e-mail address listed.

Incorrect Password: If you're sure you're using the correct e-mail address, try to reset your password. Simply visit http:www.hotcdkey.com/password and follow the on-screen instructions. Your new password will be effective immediately.